Privé Revaux ships for free! Lucky you!
We are not responsible for any lost packages.
How can I track my order?
A confirmation email has been sent to the email address indicated in the order, in which you will find the tracking number of your package.
What is the timing of the delivery?
The delivery will take between 2 and 3 business days from the order date.
Is it possible to change my order?
No. We process orders immediately upon their receipt so that they can be delivered quickly.
What is the shipping cost?
Shippping is free of charge with Privé Revaux!
How willl my package be delivered?
Your package will be delivered to the mailing address indicated on your order, and will require the recipient's signature.
What happens if I am absent during the delivery?
The mailman will leave a notice of delivery attempt, and will drop the package at the nearest post office. You have 14 days to retrieve it, with yournotice of delivery attempt. For more information, visit www.laposte.fr.
What if my order is delayed?
Check if you have received a notice from the mailman. If your package has still not arrived, contact the customer service department of The Post office, or fill out our contact form. To access it, click here
All returns are at the customer's expense.
What is the timing to return my order?
You have 14 days to return your order from the day you have received your package.
What are the requirements to return a product?
The merchandise must be returned and unworn in its original packaging, with the invoice for the original shipment. Product on SALE are not refundable.
What is the process to return a product?
You must make a request to our customer service by filling out the RETURNS form. To access it, click here .
What is the cost to return a product?
Returns are at the customer's expense and the cost varies depending on the shipping providers.
How do I prepare my return package?
Buy your choice of postage and affix the label on the outside of the package covering any address label previous.
How long will the refund take
The refund will be processed upon receipt of your return package.